Returns & Exchanges

At Itty Bitty Kinis we understand that sometimes items need to returned or exchanged which is why we offer easy returns. Unfortunately we are unable to offer free returns at this time as we are a small business, all we ask is that items need to be returned back to us to the address mentioned below and on the invoice within 14 days of receiving for an exchange or refund (within UK).  International orders need to be returned within 30 days of receiving. Returns after this time frame will not be accepted.

Items must not have been worn, washed or altered in any way. Unworn items must be returned in original packaging. Please make sure you are not wearing any makeup, moisturiser, fake tan etc when trying on your item as we can’t accept any items back that have marks or stains on them. They will be returned straight back to you.

Sale items are not eligible for refunds. We can only accept a size swap on sale items or credit note.

Once we have received your return the refund will go back onto the payment method you paid with within 7-10 days. For any exchanges please send back the item you wish to return and re order the new size on our website.

Delivery Time UK:

Orders are typically processed within 1 business days of receipt. You will receive a confirmation email with tracking information once your order has shipped. We use Royal Mail for delivery depending on the option you choose we offer 24hour, 48 hour and guaranteed next day before 1pm. For any 24-48 hour delivery you will receive photo evidence on delivery from Royal Mail.

International Delivery:

Delivery times vary depending on the destination country and shipping method selected at checkout. Please allow additional time for international customs processing.

Customs Fees and Duties: International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient. These charges are determined by the destination country and are not included in the purchase price or shipping fees. Please check with your local customs office for more information on potential charges.

We take no responsibility for return shipping costs or missing returns, therefore we ask for returns to be sent by a traceable service. 

Returns are processed with 7- 10 days.

Please put the original invoice in the bag and return to:

Itty Bitty Kinis

The Alders,

Little Bardfield.

Braintree, Essex

CM7 4TW